Case Manager

Job Title: Case Manager (Social Services Field)

Reports to: Program Manager

Status: Full-time

Work Location: Miami-Dade & Broward County (Onsite)

Salary Range: $38,500 – $43,000

OIC of South Florida is a community-based leader in providing quality self-help skills and employment opportunities for disadvantaged and underemployed residents; thus, assisting them to become self-sufficient and productive members of society. Its work is accomplished through four divisions: Workforce Development, Youth & Families, Training & education and OIC Strategic Integration (Social Enterprise Cooperation).

Position Summary:

The Case Manager role will assist the clients we serve in breaking the cycle of recidivism by providing full wraparound case management and employment services with a heightened focus on self-sufficiency. The Case Manager facilitates all service and supportive service referrals based on the unique needs of each program participant through outreach with Florida Department of Corrections and community providers. The Case Manager works with a multi-tiered support system to help participants develop a comprehensive plan and work toward attaining their career pathway goals. This position is responsible for following up on all service referrals and collaboratively works with the participants to ensure they can successfully transition out of the prison system. Responsible to develop and disseminate information to groups and individuals to promote increased awareness of OIC of South Florida and its programs.

Essential Duties and Responsibilities:

• Develops and disseminates information to groups and individuals to promote increased awareness of OIC of South Florida and its programs.
• Serves as a liaison and contact person with other agencies to ensure coordinated and comprehensive delivery of services to participants.
• Submits timely and accurate reports and data related to the program and participants.
• Develop and maintain working knowledge of community resources related to case management
• Coordinate wrap-around and support services for participants to overcome barriers to training completion and employment placement.
• Support the efforts of the internal and external stakeholder meetings, including participation in committees and identified working groups
• This position will require independent travel between agency resource centers and other venues as required by position. Must maintain valid DL and insurance coverage on personal vehicle at all times during employment.
• Conduct participant intakes, eligibility verification, and document according to program guidelines.
• Provide ongoing case management to assist participants in identifying and accessing resources that will help them mitigate barriers and navigate available career opportunities
• Implement trauma informed care and harm reduction best practices when needed.
• Maintain accurate and complete files for program participants as related to services and activities.
• Administer multiple client assessments per program guidelines and provide accurate and timely feedback.
• Utilize assessment results to assist in the development of the participants’ goal sheet.
• Conduct regular check-ins to ensure participant success.
• Participate in regular staff, case staffing, in-service, and other meetings
• Advise immediate supervisor and peers of needs, trends and issues within the area of responsibility and recommend activities to address them.
• Assist in conducting outreach and recruitment processes consistent with program goals and objectives.

Qualifications/Experience:

• Bachelor’s Degree in Social Work or related field. CCM, LCSW, SSW, MSW certification or degrees are a plus
• Minimum of 3+ years relevant experience in case management, mentoring, and support to at- risk population.
• Demonstrated experience working with diverse, at-risk population, including but not limited to justice-involved persons, the unemployed, and underemployed.
• Knowledge of evidence-based case management tools.
• Ability to work with individuals from diverse cultural, ethnic and social groups.
• Ability to build and maintain relationships and partnerships; maintain confidentiality, professionalism, and maturity in handling sensitive information, participant interaction, and community relations.
• Skilled at working with Microsoft Office Suite and the ability to successfully navigate the Internet
• Abide by all HIPPA and FERPA rules and regulations. Maintain strict confidentiality when handling client information.
• Ability to comprehend grant deliverables and key performance indicators to inform scope of work.
• This position will require occasional independent travel. Must maintain valid Driver’s License and insurance coverage on personal vehicle at all times during employment.
• This work requires the following physical activities: constant sitting, walking, and hearing, talking in person and talking on the phone. Occasional driving stretching/reaching and standing are required.

Competitive Benefits Package offered: We offer medical, dental and vision coverage plans. Employer-paid benefits include STD, LTD, ADD/Life; 403B retirement/investment savings plan.

Qualified applicants

Please send your resume and a cover letter showcasing your passion for helping others reach economic mobility to hr@oicsfl.org

OIC is an Equal Opportunity Employer